Useful answers. Before moving day.

Share your pickup and delivery locations, service, inventory and preferred moving date through WhatsApp or our quotation form. Our team reviews the requirement before giving a quotation; submitting the form does not confirm a booking.

WishMac reviews household and vehicle moves across Gurugram and Delhi NCR. Share your sector, pickup and destination addresses, preferred date and building-access details so our team can confirm the arrangements for your move.

The inventory, route, packing required, vehicle arrangement, floors, lift access, carrying distance and included destination services affect the price. Share these details so the written quotation reflects the actual move.

WishMac has its own working team for packing and move coordination. We discuss the handling required at pickup and destination before confirmation, with the included work recorded in your quotation.

No. It sends a quotation request. Review the written quotation, dates, included services and payment terms with the team before confirming your move.

Contact the team as soon as possible. Availability, revised charges and cancellation or rescheduling terms depend on your confirmed booking.

Compare the work included, not only the final amount. Check the inventory, packing materials, loading and unloading, transport arrangement, building-access handling and any agreed unpacking or reassembly. Ask which additional charges may apply and keep the confirmed scope in writing before booking.

Tell WishMac which parts of the move you need help with, including packing, furniture dismantling, unpacking or reassembly. Our team reviews the belongings and access conditions, then confirms the work included in the quotation. Do not assume every additional task is included unless it appears in the agreed scope.

Prepare an inventory by room, photographs or a walkthrough, and details of both addresses. Mention large furniture, fragile goods, floors, lift sizes and the distance between the vehicle and entrance.

Tell us about glassware, crockery, screens, artwork and delicate furniture before quotation. The packing method and any specialist handling should be agreed for each item.

Check the moving time slot, lift booking, vehicle-entry rules and permissions with both buildings. Share these restrictions before the moving day so the team can plan access.

Remove perishables and loose contents, separate valuables and prepare appliances according to their manufacturer’s guidance. Discuss any dismantling or disconnection requirement with the team in advance.

Match delivered packages with the packing list and check their condition before completing handover. Record visible concerns on the relevant documents and contact the team promptly.

Carry identity documents, jewellery, money, medicines, keys, chargers and essentials yourself. Tell the team about fragile or high-value goods in advance and follow the confirmed packing and acceptance instructions.

Remove personal belongings and loose accessories, take dated photographs, note the fuel level and existing marks, and follow the agreed handover checklist.

Confirm the transport method explicitly in the written quotation. Carrier movement, local pickup and last-mile delivery can involve different arrangements.

Yes. Share the make, model, approximate size and route so the team can review packing, loading and transport requirements.

Yes. Share the building access rules, pickup slot, room location, box count and destination requirements before quotation.

Part load is a shared transport arrangement for shipments that do not require an entire vehicle. Availability, dispatch and delivery depend on the route and the agreed service.

Not necessarily. Consolidation and shared routing can affect timing. Confirm the expected dispatch and delivery window for your specific shipment.

Do not assume insurance is included. Ask about availability and the proposed coverage before booking, and obtain written confirmation of the insurer, covered goods, declared value, premium, exclusions and applicable policy documents.

No. Claims depend on the actual policy, covered risks, values, exclusions, evidence and insurer’s assessment. Confirm the documents and claims process before dispatch.

When a consignment number is available, use Track Shipment with that number and your registered mobile number. The page shows available shipment information; contact our team if an update needs clarification.

Delivery depends on the route, loading date, vehicle arrangement, access and the confirmed service plan. Ask for the expected delivery window in writing and tell us about any building or handover restrictions.

Storage can be considered when your dates do not align, subject to availability, goods suitability and written agreement on charges, access, retrieval and protection arrangements.

Do not assume a transit policy covers storage. Ask whether a proposed policy covers the storage period, location, goods and relevant risks.

Use our Google Business Profile link or the Google-provided QR code on the reviews page. Directions and the office location are also available on the contact page.

Email billing@wishmac.in with your booking reference and payment query. Verify account details using the published phone numbers before making a transfer.

The legal entity, GSTIN and LLP identification number are set out on the About Us page. Use those details alongside your written quotation when checking a booking.